FAQ

FAQ

Do I need to register my EPIRB1 / PLB1?
It is recommended that you register your EPIRB1 / PLB1 with the Australian Maritime Safety Authority.  AMSA are the Australian government department responsible to co-ordinate all distress beacon activations in the Australian Region This is a free service provided and could provide them with valuable information should the device be activated. REGISTER THEM ONLINE HERE

Why must I register my EPIRB or PLB (Personal Locator Beacon)?
Registration is FREE.  Registering your beacon will speed up the rescue authorities attempt to rescue you, providing valuable information to help identify you and contact people who might aid in identification. It is very important to ensure your registration details are accurate.   REGISTER THEM ONLINE HERE

What is the advantage of a GPS vs NON GPS fitted EPIRB / PLB?
The GPS EPIRB / PLB not only provides the safety authorities with a more accurate position, but is also much quicker to pass the position through.
With a GPS fitted EPIRB /PLB the position is immediately relayed via COSPAS-SARSAT satellites on detection to the rescue authorities, saving valuable time in your rescue.
Non GPS EPIRBs rely on the passing overhead of more than 1 COSPAS-SARSAT satellite to triangulate the EPIRBs position. The delay in a suitable satellite passes may be the difference of life or death, especially in colder waters. Your position could take anywhere between 90 minutes to 5 hours compared to within 20 minutes with a GPS beacon. This is because for non-GPS beacons the satellite must pass overhead twice and successfully detect the beacon to confirm your position. It takes a satellite anywhere between 90 minutes to 5 hours to pass overhead again because they don’t follow the same path.

More info http://beacons.amsa.gov.au/purchasing/GPS-best.asp

Why is GPS best?

The Australian Maritime Safety Authority (AMSA) recommends Global Positioning System (GPS) beacons as they have the quickest and most accurate alerts.

GPS Non-GPS
 

Alert time Detected within minutes Detected within minutes
Time to provide location Up to 20 minutes (assuming beacon is deployed correctly) Acquired between 90 minutes to 5 hours
Precision Within 120 metres Within 5 kilometres

For more information on how the beacon system works and how long it takes see how distress beacons work.
Do your satellite products work indoors?
No.  They are designed to be used outdoors with a clear view of the sky to be in direct view of the satellites.

Will the PLB1 / EPIRB1 work overseas?
Yes they will.  They will work anywhere in the world.  What you do have to remember is that the signal from the devices will be received quickly your rescue may take a long time.  If it took you a while to get there it will also take them some time to get there.

Can the PLB1 replace the EPIRB on a boat?
No. The requirement for a Vessel more than 2 nautical miles of the coastline is an EPIRB which are designed to transmit a distress signal in excess of 48 hours. A PLB does not meet this requirement.

I have a warranty issue with a SPOT or inReach.  What do I do?
Warranty for the SPOT and inReach are handled by Pivotel direct on 1300 882 448.

Does the SOS button on the SPOT / inReach and 9575 work in Australia?
Yes it does.  It is monitored in the US at the IERCC (international Emergency Rescue Co-ordination Center and then relayed to AMSA in Canberra.  AMSA are the government department responsible to co-ordinate all distress beacon activations in the Australian Region.  They will then task State and Territory authorities to attend to the SOS activation.  Up until Jan 2015 there has been 110 SOS rescue activations from these devices in Australia