Need support with your SPOT device?

We can assist with general questions regarding the device itself, if you have any questions regarding your account please follow instructions on this page

spot help

Here to give you guidance in all things SPOT

We can assist on questions regarding the operation of your SPOT Device and guide you through instructions on how to use as well as quick fixes.

If you have questions regarding your SPOT account then we point you to the FINDMESPOT website, please follow the button below:

SPOT X, SPOT GEN4 and SPOT Trace device assistance. Phone: 1300 747587

cONTACT cuSTOMER sUPPORT


Monday 3 p.m. to Saturday 3 p.m. AEST – +61 1800 955 278

Please have your PIN ready when calling. PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.


Need help for a specific item?

Find your product below and follow instructions on FindMeSpot website.

Contact Us

If you are unable to resolve your problem, please contact us.

From training or advice, our team are just a email or phone call away for any questions you may have about our products. We are always looking to educate and assist our resellers to help them achieve their goals.